Knowledge-base: Support Articles
Explore our comprehensive resources and solutions across various categories to help you achieve project success and get the most out of your implementation.
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What is Account Logging?
CMS Features
How to set up Device/Player Groups
CMS Features
How to set up the Trivia App
Content Apps
How to Set Up Forms & Surveys
Content Apps
How To Set Up Directional / Wayfinding Arrows
Content Apps
How to Whitelist IP Addresses
CMS Features
How do I set up Amazon Signage Stick with Mvix CMS
Third Party Players
Proof of Play
CMS Features
Box Office
Content Apps
How do I set up the Air Quality Content Application
Content Apps
Refund Policy | How Can I Return A Product?
Warranty & Returns
Should I Use A Wired Connection Or A WiFi Connection For My Mvix device?
Getting Started
What Is Signature Care And How Does It Work?
CMS Features
Getting Started
Technical Support
Warranty & Returns
Frequently Asked Questions
How Do I Use Interactive Playlists?
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How Do I Customize My Mvix CMS Dashboard?
CMS Features
What Are The Recommended Font And Screen Sizes For Signage Displays?
Getting Started
Mvix Hardware
Technical Support
How to Create Smart Playlists
CMS Features
Best Practices For Playlists
CMS Features
Commercial Vs. Consumer LCD Display's
Getting Started
Tips and Tricks For Mvix CMS Software
CMS Features
What Is Standard Support Vs Express Support Vs Signature Care?
CMS Features
Getting Started
Technical Support
Warranty & Returns
Frequently Asked Questions
What Are Zone Restrictions?
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How Do I File A Warranty Claim?
Warranty & Returns
100% Satisfaction Guarantee? What does that mean?
Warranty & Returns
What Is A Tag And How Does It Work In Mvix CMS?
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How Does The Return Material Authorization (RMA) Process Work?
Warranty & Returns
How Do I Get Technical Help On My Commercial Displays?
Technical Support
Warranty & Returns
How do I assign a static IP address on my Mvix Player?
Technical Support
What Kind of Warranty Is Offered For Mvix Products and Services?
Warranty & Returns
How Do I Use The Video Input Feature?
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What Do I Do With A Product That Was Damaged During Shipment?
Ordering & Shipping
What Payment Methods Do You Accept? Is Your Site Secure?
Ordering & Shipping
How do I seek Technical Support & Service from Mvix?
Technical Support
How Do I Add Weatherwidget.io To Mvix CMS?
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How Do I Know If My Order Has shipped?
Ordering & Shipping
When Does My Order Ship? How Soon Can I Expect To Receive It?
Ordering & Shipping
How do I order if my Shipping Address is different from my Billing Address?
Ordering & Shipping
How Do I Setup WiFi Network Connection On My Mvix device?
Mvix Hardware
Frequently Asked Questions
What Do The Mvix Device's On-Screen Messages Mean?
Technical Support
How Do I Rename My Mvix Device In The Mvix CMS Device Library?
CMS Features
Mvix Hardware
Third Party Players
How do I Identify and Troubleshoot Networking Issues on your Mvix Player?
Mvix Hardware
Technical Support
How do I Reboot my Device on Mvix CMS?
CMS Features
Technical Support
How Do I Enable Device Offline Notifications
CMS Features
How Do I Change The System Time Zone?
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How Do I Mirror My Displays On Flex Chrome?
Third Party Players
What BrightSign Models are Touch Compatible with Mvix Flex for BrightSign?
Third Party Players
How do I publish Real Time Video Streaming (RTSP) content on my BrightSign player?
Third Party Players
How Do I Request Training?
Technical Support
How Do I Delete Items From My Media Library in Mvix CMS?
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How do I Mount my TV to the wall?
Getting Started
How do I setup / get started with Mvix Players?
Getting Started
Frequently Asked Questions
How Do I Change the Resolution of My Mvix Device?
Getting Started
Mvix Hardware
Technical Support
What Is Aspect Ratio?
Technical Support
How Do I Use Zoom To Fit In Template Settings
CMS Features
How Does My Bandwidth Work?
Technical Support
How Do I Use SFTP File Transfer To Upload Media in Mvix CMS?
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How Do I Use The RSS Feed Content App?
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How Do I Use The Facebook Content App?
Content Apps
How To Configure Display Mirroring on Mvix Hardware?
Mvix Hardware
Technical Support
How Do I Use The Cap Alerts Feature?
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How Do I Switch Audio Outputs On My Mvix Device?
Mvix Hardware
Technical Support
How Does Expired Media/Validity Work?
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How Do I Override Schedules, And Revert To Original Media in CMS?
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What Options Are Available When I Create A Conflicting Schedule in Mvix CMS?
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Which BrightSign devices are supported for Mvix Flex?
Third Party Players
How do I reset my password?
CMS Features
Technical Support
What Is Beyond Scope Support?
Technical Support
How Do I Use The Dockets Content App?
Content Apps
How Do I Use The Flickr Content App?
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How Do I Use the Failover Feature?
CMS Features
How do I set up BrightSign with a Mvix Flex License on CMS?
Third Party Players
What Is The Difference Between A Playlist And A Schedule?
CMS Features
How do I set up my Android player with Mvix CMS?
Third Party Players
What does the Active/Inactive Status of My Device Mean?
Mvix Hardware
Technical Support
Third Party Players
Frequently Asked Questions
How do I Create & Edit a Template?
CMS Features
Getting Started
Frequently Asked Questions
What is the Difference Between Groups and Tags?
CMS Features
Content Apps
How do I Schedule and Publish Content?
CMS Features
Getting Started
Frequently Asked Questions
How Does Device Preview Work?
CMS Features
How do I Add or Remove Users?
CMS Features
Getting Started
Frequently Asked Questions
How do I Create a Playlist?
CMS Features
Getting Started
Frequently Asked Questions
How do I Upload Media on Mvix CMS?
CMS Features
Content Apps
Getting Started
Frequently Asked Questions
How Do I Create Rich Media Content Using HTML/CSS?
Content Apps
How does the Media Library work?
CMS Features
How do I Display Analytics?
Content Apps
How do I use the User Library?
CMS Features
How Do I Display a QR Code?
Content Apps
How does the Template Library work?
CMS Features
How does the Schedule Library work?
CMS Features
How do I Display Tables in Mvix CMS?
Content Apps
How do I Display a Progress Meter in Mvix CMS?
Content Apps
How Do I Display a Timer?
Content Apps
How do I Display the Weather in Mvix CMS?
Content Apps
How do I Display A Point of Interest in Mvix CMS?
Content Apps
How do I Display Traffic Content?
Content Apps
How to use Employee Profiles on Mvix CMS
Content Apps
How do I Display Stock Quotes in Mvix CMS?
Content Apps
How do I use Stock Photos?
Content Apps
How do I Display Workplace Posters?
Content Apps
How do I use SmugMug?
Content Apps
How do I Display a Social Wall?
Content Apps