Flex Setup for Samsung Tizen (6.5+)

Starting in 2024, Mvix CMS is now compatible with Samsung Tizen (6.5+) TVs for use with Mvix Flex.

To begin, please refer to the following steps:

Before you begin - Mvix Flex requirements

• Purchase a supported Samsung digital signage display
  • Manufacturer site - https://www.samsung.com/us/business/displays/
  • Minimum OS requirements:
    • Tizen OS 6.5 or newer
• Samsung display remote for on-screen menu navigation
• Wired ethernet network connection (highly recommended) or available wifi network
• Purchase an Mvix Flex software license (contact your Mvix Solutions Consultant for more information)

Install the Mvix Flex Digital Signage App for Samsung

• Connect and power on your Samsung display to begin
• Using your display remote, navigate the following menus to install the Mvix Flex app:
  • Menu
  • System
  • Play via
  • Select Custom App (URL Launcher on older Tizen)

• Next, you’ll want to add the Mvix Flex app URL to the Custom App field provided by a Client Success Associate. If you do not have this URL, please refer to the Samsung Installation email or the bottom of this document on how to reach out to us.
  • Click the “Home” button on your Samsung remote
  • Navigate to “App management”
  • In “Install Custom App” enter the Mvix Flex app URL
  • Select OK

• Once you have installed the custom app, you will need to reboot your device
• If the app does not start automatically, select your “Home” button, and select "MvixPlayer"

Activate your device

• The Mvix Flex app will load, then you will be presented with the activation screen:

• Reply to the Mvix Client Success team with your Activation Code as supplied on screen to activate your license.
• The Mvix Client Success team will review your activation details and set up your CMS account (as needed) along with your license registration.
  • This process is usually completed within 1 business day.
• Once the license is activated, the app will update and begin playing Mvix sample content.

Schedule Your Content

• Your app setup is now complete, and you can access the Mvix CMS at cms.mvix.com using your account login credentials.
• Moving forward, you will use the Mvix CMS to schedule and manage your devices and their playback content.

Need Additional Help? If you have any further questions, problems, or corrections you would like to see made, please open a support ticket.