Flex Setup for Samsung Tizen (6.5+)

Starting in 2024, Mvix CMS is now compatible with Samsung Tizen (6.5+) TVs for use with Mvix Flex.

To begin, please refer to the following steps:

Before you begin - Mvix Flex requirements

• Purchase a supported Samsung digital signage display
  • Manufacturer site - https://www.samsung.com/us/business/displays/
  • Minimum OS requirements:
    • Tizen OS 6.5 or newer
• Samsung display remote for on-screen menu navigation
• Wired ethernet network connection (highly recommended) or available wifi network
• Purchase an Mvix Flex software license (contact your Mvix Solutions Consultant for more information)

Install the Mvix Flex Digital Signage App for Samsung

• Connect and power on your Samsung display to begin
• Using your display remote, navigate the following menus to install the Mvix Flex app:
  • Menu
  • System
  • Play via
  • Select Custom App (URL Launcher on older Tizen)

• Next, you’ll want to add the Mvix Flex app URL to the Custom App field provided by a Client Success Associate. If you do not have this URL, please refer to the Samsung Installation email or the bottom of this document on how to reach out to us.
  • Click the “Home” button on your Samsung remote
  • Navigate to “App management”
  • In “Install Custom App” enter the Mvix Flex app URL
  • Select OK

• Once you have installed the custom app, you will need to reboot your device
• If the app does not start automatically, select your “Home” button, and select MvixPlayer

Activate your device

• The Mvix Flex app will load, then you will be presented with the activation screen:

• Reply to the Mvix Client Success team with your Activation Code as supplied on screen to activate your license.
• The Mvix Client Success team will review your activation details and set up your CMS account (as needed) along with your license registration.
  • This process is usually completed within 1 business day.
• Once the license is activated, the app will update and begin playing Mvix sample content.

Schedule Your Content

• Your app setup is now complete, and you can access the Mvix CMS at cms.mvix.com using your account login credentials.
• Moving forward, you will use the Mvix CMS to schedule and manage your devices and their playback content.

Problems, Questions, Corrections: If you have any further questions, problems, or corrections you would like to see made, please open a support ticket.