What are the Different User Roles?

For many organizations, user roles help manage access and operational efficiency. They ensure that each user has access only to the modules and resources necessary for their specific role, minimizing security risks and increasing efficiency. By assigning clear roles, organizations can streamline workflows, enhance collaboration, and safeguard sensitive information.

Mvix CMS currently has the following user roles:

Client Admin

The Client Admin has full control & edit privileges for both the account & all users/admins involved. All accounts must have at least one Client Admin who will be able to:

• Add/Remove Users & Permissions
• Control & View Devices
• Add, Edit, & Delete Media/Playlists/Templates
• Publish content to players
• Create & View Reports
• Set up Account Settings such as 2FA & SSO

Client User

Client Users are more of a "blank slate" than a specific role. Client Admins will need to set permissions when a user is created (users cannot login with no permissions set) and can be customized to that specific user.

Content Specialist

Content specialists focus mainly on the media creation & editing for the digital signage process. This involves uploading pictures/videos or making content via apps such as weather or news.

From there, they can make playlists or templates using media on the account.

However, they will not be able to publish this media to the account, manage devices, or control accounts or users.

Device Coordinator

This role is popular to branches of organizations who have displays that show consistent content across multiple locations.

However, users at these locations will still need to be able to manage the devices that are on-location. They will be able to preview what's on the devices, view device health reports, & initiate reboots or updates.

While Device Coordinators have the option to preview the content on the player, they will not be able to add, edit, or remove media.

Signage Publisher

One of the most critical roles is the Signage Publisher. This user is responsible for confirming the content set to be published is ready, then schedule them to the correct players at the right times.

However, they are unable to manage devices, edit content aspects of Mvix CMS, or account/user settings.

They will have access to view media, playlists, templates, & device previews/status.